Rinoo Rajesh

Enables leadership teams to move from boardroom vision to frontline impact by shaping strategy into a clear transformation roadmap, setting up the right operating model and governance, and driving execution with strong program controls. Emphasis on institutionalizing capability—so digital and AI programs sustain beyond initial launches and deliver consistent improvements in customer experience, efficiency, and risk posture, especially in regulated environments.

About

25+ years of experience across various geographies with world’s leading telecommunications & Networking OEMs, Service Providers, System Integrators, ISVs & Academia. Digital Evangelist with background in Technology & Consulting with Fortune 500. Currently involved in the introduction of AI enabled Platform-Based Services, Consulting, Transformation, Thought Leadership, Product Management, Program Management & Business Transformation Projects as well as the creation of Roadmap, Revenue Generation, Digital Strategy, Business Processes, IT Architecture Advisory, Investing, Research and Speaking/ Blogging.

Rinoo Rajesh

Senior Leader skilled in Investments, Management Consulting For Digital & Business Transformation

Featured Books

Marketing Management book cover
Marketing Management

A practical, manager-friendly view of modern marketing—strategy, positioning, campaigns, and measurement.

ChatGPT Transforming Industries Through AI book cover
ChatGPT: Transforming Industries Through AI

Use cases, operating models, risks, and ROI for leaders adopting GenAI across functions and industries.

Beyond GenAI book cover
Beyond GenAI: Rise of Agentic AI‑Based Autonomous Systems

A practitioner’s lens on agentic AI, autonomous workflows, governance, and enterprise-scale adoption.

Other Books (selected)

  • Strategic Management (co‑author) – Flipkart
  • Remote Sensing and GIS Applications in Environmental Management (co‑author) – Flipkart
  • Digital Systems Design (co‑author) – Flipkart
  • Blockchain Technology (co‑author) – Flipkart
  • Ethics and Innovative Concepts in Data Science (co‑author) – NTL Publications

Scientific Papers

Development of Powered Chatbots for Natural Language Interaction in Metaverse using Deep Learning with Optimization Techniques

Co‑author • IEEE Xplore

Open on IEEE Xplore
Revolutionizing Loan Approval: Leveraging Machine Learning for Enhanced Predictive Accuracy

Co‑author • SSRN (Proceedings)

Open on SSRN

Recognition

Selected awards, credentials, and professional recognition across AI, CX, analytics, and large-scale transformation delivery.

Industry awards

  • 3AI Zenith Award (2024) – Exemplary Work in Generative AI
  • Transformation Leader of the Year – UBS Transformance (2017)
  • BI & Analytics Summit (2019) – Intelligence Champion of the Year
  • BI & Analytics Summit (2019) – Excellence Award

Certifications & credentials

  • CII DX Award – Service Excellence (CRM) (2021)
  • CX Strategy Summit Award – CX Technology Implementation Partner (2022)
  • TOGAF® Certified Enterprise Architect
  • PMP® | E‑GMP (IIM Bangalore) | Digital Strategy (Columbia Business School)

Speaking & Executive Workshops

Keynotes, CXO roundtables, and practitioner workshops that translate emerging technology into practical, enterprise-scale playbooks—aligned to your industry, maturity, and outcomes.

GenAI → Agentic AI

From copilots to autonomous workflows: governance, safety, operating model, and delivery patterns that work in regulated environments.

CX & Contact-Center Modernization

Omnichannel, quality, workforce, analytics, and AI-enabled agent assist—built around measurable customer and margin outcomes.

Platform-led Transformation

How to move from project-led change to platform-led, repeatable delivery—roadmaps, governance, and scale economics.

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Keynotes & Workshops

Productized sessions for CXOs, program leaders, and transformation teams. Each can be delivered as a keynote, a workshop, or a closed-door CXO roundtable.

From GenAI to Agentic AI: The Enterprise Adoption Ladder

A practical roadmap: use-case selection, guardrails, operating model, and scale-up patterns for regulated/high-volume environments.

Format: 20–45 min keynote / 90–180 min workshop

Request outline Invite

AI Governance & Risk: Board-Ready Controls for Real Deployment

How leaders de-risk GenAI/Agentic AI: privacy, security, vendor due diligence, model risk, and measurable oversight.

Format: 20–30 min keynote / 120 min workshop

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AI-Enabled Contact Centers: What Actually Works in Production

Real-world patterns for voice & chat: agent assist, knowledge orchestration, QA, automation, and CX metrics uplift.

Format: 20–30 min keynote / 90–150 min workshop

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Digital Transformation for Regulated Enterprises

Operating model + execution discipline: governance, program architecture, vendor ecosystem, adoption, and benefits realization.

Format: 20–45 min keynote / 120–180 min workshop

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AI-Driven Leadership & Future-Focused Chapter/Community Building

A leadership talk for professional communities: ecosystem building, tech-driven operations, volunteer operating rhythm, measurable impact.

Format: 20–30 min keynote

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Masterclass: Building Executive-Grade Thought Leadership

How to publish consistently with authority: POVs, frameworks, case study structure, speaking assets, and a distribution engine.

Format: 90–120 min workshop

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Leadership Library

A curated, searchable collection of books, talks, articles, and executive templates.

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Media Presence

Highlights from YouTube and other media appearances.

Invite / Media Enquiries

For podcasts, panels, keynotes, interviews, and media quotes, please use the contact section or email directly.

Contact Email

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Publications

Rinoo Rajesh, the author, writes in both blog format as well as full text Books (mostly non-fiction). However, his professional experience in the fields of Artificial Intelligence, Technology in general, business consulting, and digital transformation gives him a unique perspective on the subject matter of his various books, the topic of which range from Strategic Management to Marketing Management, GIS & Remote Sensing, Blockchain Technology, Digital Systems Design, Data Science, Artificial Intelligence.

Rinoo Rajesh

Senior Leader skilled in Management Consulting For Digital & Business Transformation

Books

Scientific Papers

Blog Posts

Recent articles by Rinoo Rajesh from his Blogspot blog.

    LinkedIn Posts

    Recent updates and thought leadership from Rinoo Rajesh on LinkedIn.